Returns & Exchanges
At ZELLBURY, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Initiate Request
Log into your ZELLBURY account, navigate to your order history, and select the items you wish to return or exchange.
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags and the original invoice are included inside the box.
Ship the Package
Drop off your package at any authorized courier partner location or schedule a home pickup through our returns portal.
Quality Check & Refund
Once we receive and inspect your items, we will process your refund to the original payment method or issue store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing